Vinted Members Express Frustration Over Sizing Changes
Vinted users have been reacting angrily following a change that caused items being listed as the wrong size.
The popular resale platform has revised its measurement guidelines for women's and children's clothes but did not contact all users about the change.
Online Platforms Reaction
Countless users and merchants have taken to social media claiming that product pages now present a different size category than originally posted as a result of the reclassification.
The company said the new system was more in line with similar services.
The platform has recommended to review their products and adjust the sizing manually where appropriate, which has left users frustrated.
Sizing System Updates
Before the change, the measurements included a single numeric size and a letter, for instance S/8 or M/10.
The revised method features an alphabetical indicator and numerical range such as S/UK 8-10.
For certain items, the sizing has been recategorised - for example a size L was previously a 12 but currently displays as UK 16-18.
Member Stories
A fashion influencer, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
A different member, based in Glasgow, said garments she listed featuring size 14 markings were showing in the marketplace as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she explained.
Required Changes
A different user, located in England, stated she felt frustrated because the modification necessitated personal updates the sizing for "all her products".
"This situation is especially annoying, since I have chronic health issues and selling on Vinted has been paramount following partial earnings loss," she explained.
Platform Context
The app has more than 100 million members, with 18 million British users.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This isn't the first time that an unexpected update to the app has proved unpopular: last year, the platform withdrew an update to its shipping options following member complaints.
